• ONLINE SERVICES
    Online Banking
    Cash Manager Plus
    Deposit@Work
    CUSTOMER SERVICE
    We want to ensure quality care with all MetroBank services. Our customer service representatives offer support in English, Chinese, Vietnamese, Korean, and Spanish. Please contact us with any questions:
    Toll-free telephone
    (888) 414-3556
    Telebank 24-hr
    (888) 414-3555
    E-mail
    CustomerCare@MetroBank-NA.com
    Please do not include sensitive information such as account numbers in email.
    Mail
    MetroBank N.A.
    P.O. Box 4760
    Houston, TX 77210-4760
    To report a lost or stolen ATM or Visa Check Card after normal business hours, please contact us at (800) 554-8969.
  • PERSONAL BANKING

    CHECKING ACCOUNT INFORMATION

    To make the banking experience as convenient as possible, we have created a variety of affordable checking options to suit individual needs.

    Metro Checking is a convenient and economical checking account for those in need of unlimited check writing needs.

    • $100 minimum opening requirement
    • No monthly service fee
    • Unlimited check writing
    • Unlimited use of MetroBank ATMs
    • Free check imaging with monthly statement
    • Free 24-hour Telebank service in English, Spanish, Chinese, Vietnamese, and Korean

    MetroSenior Checking is an economical checking account reserved for individuals who are 55 years of age or older.

    • $25 minimum opening requirements
    • No monthly service fee
    • Unlimited check writing
    • Unlimited use of MetroBank ATMs
    • Free MetroBank logo checks
    • Free check imaging with monthly statement
    • Free 24-hour Telebank service in English, Spanish, Chinese, Vietnamese, and Korean

    Metro NOW Account* is an interest-bearing checking account designed for individuals who want to earn interest on their balances.

    • $1,000 minimum opening requirement
    • $7.50 monthly service fee waived with a minimum daily balance of $1,000 or with an average collected balance of over $3,000
    • Competitive interest rate compounded and paid monthly on balances of $1,000 or more
    • Unlimited check writing
    • Unlimited use of MetroBank ATMs
    • Free check imaging with monthly statement
    • Free 24-hour Telebank service in English, Spanish, Chinese, Vietnamese, and Korean

    MetroGold NOW Account* is an interest-bearing checking account designed for individuals with high balances in their account.

    • $7,500 minimum opening requirement
    • $15 monthly service fee waived with a minimum daily balance of $7,500
    • Competitive interest rate compounded and paid monthly (lower rate paid for balance under $7,500)
    • Unlimited check writing
    • Free MetroGold checks, cashier’s checks and money orders
    • Unlimited use of MetroBank ATMs
    • Free check imaging with monthly statement
    • Free 24-hour Telebank service in English, Spanish, Chinese, Vietnamese, and Korean
    *  Interest rates are determined by the Bank based on current market indications. At our discretion we may change the interest rate on your account at any time after the account is opened. Fees could reduce earnings on the account.

    For more information, please contact our Customer Service Department at (888) 414-3556 or e-mail us at CustomerCare@MetroBank-NA.com.