• ONLINE SERVICES
    Online Banking
    Cash Manager Plus
    Deposit@Work
    CUSTOMER SERVICE
    We want to ensure quality care with all MetroBank services. Our customer service representatives offer support in English, Chinese, Vietnamese, Korean, and Spanish. Please contact us with any questions:
    Toll-free telephone
    (888) 414-3556
    Telebank 24-hr
    (888) 414-3555
    E-mail
    CustomerCare@MetroBank-NA.com
    Please do not include sensitive information such as account numbers in email.
    Mail
    MetroBank N.A.
    P.O. Box 4760
    Houston, TX 77210-4760
    To report a lost or stolen ATM or Visa Check Card after normal business hours, please contact us at (800) 554-8969.
    • Welcome to the East West Family!

      MetroBank is now East West Bank

       

      We are pleased to share with you that the merger of MetroCorp Bancshares, Inc. (“MetroCorp”) into East West Bancorp, Inc., the parent company of East West Bank (“East West”) has been approved by our regulators and the MetroCorp shareholders.

      Our next step is to complete the integration of MetroCorp into East West so that you can seamlessly begin using our wider product and service capabilities and larger branch network. During this time, please continue banking only at MetroBank branches, as your account information will not be accessible at East West Bank branches until May 12, 2014.

      We understand that you may have many questions regarding the merger and your accounts at MetroBank. With that in mind, we developed an FAQ to provide answers to some frequently asked questions. You are also welcome to contact your local MetroBank branch for any additional questions you may have.

      We welcome you to the East West Bank family and look forward to serving you in the near future. Ranked by Forbes in the Top 10 of the 100 Best Banks in America, East West Bank will bring you the benefits, strength and convenience of a full-service commercial bank with $24.5 billion in assets and over 120 locations throughout the United States and Greater China. If you would like to learn more about East West Bank, please visit its website here.