• ONLINE SERVICES
    Online Banking
    Cash Manager Plus
    Deposit@Work
    CUSTOMER SERVICE
     

    We want to ensure quality care with all MetroBank services. Our customer service representatives offer support in English, Chinese, Vietnamese, Korean, and Spanish. Please contact us with any questions:

    Toll-free telephone
    (888) 414-3556
    Telebank 24-hr
    (888) 414-3555
    E-mail
    CustomerCare@MetroBank-NA.com
    Please do not include sensitive information such as account numbers in email.
    Mail
    MetroBank N.A.
    P.O. Box 4760
    Houston, TX 77210-4760
    To report a lost or stolen ATM or Visa Check Card after normal business hours, please contact us at (800) 554-8969.
  • WELCOME TO METROBANK

    ABOUT US

    In 1987, a small minority-owned business opened its doors to the public with the vision of becoming Houston’s premier multi-cultural bank. MetroBank’s early years were marked by an uncommon sensitivity towards minority and other underserved markets. With genuine commitment to these customers, “Your Community Bank” became the ideal motto for MetroBank.

    Our philosophy was instrumental to the rapid growth of our establishment, which paralleled the growth and evolution of our diverse clientele. Our community banking philosophy remained a top priority as we continued to meet our customers’ needs through the opening of additional branches and the development of new products and services.

    MetroBank now offers ten convenient locations in the Greater Houston Area and four in the Dallas Metropolitan Area.