• ONLINE SERVICES
    Online Banking
    Cash Manager Plus
    Deposit@Work
    CUSTOMER SERVICE
     

    We want to ensure quality care with all MetroBank services. Our customer service representatives offer support in English, Chinese, Vietnamese, Korean, and Spanish. Please contact us with any questions:

    Toll-free telephone
    (888) 414-3556
    Telebank 24-hr
    (888) 414-3555
    E-mail
    CustomerCare@MetroBank-NA.com
    Please do not include sensitive information such as account numbers in email.
    Mail
    MetroBank N.A.
    P.O. Box 4760
    Houston, TX 77210-4760
    To report a lost or stolen ATM or Visa Check Card after normal business hours, please contact us at (800) 554-8969.
  • COMMERCIAL BANKING

    INTERNATIONAL BANKING

    We go the extra mile . . . We go around the world!

    International Trade Finance MetroBank is unique in that it has provided international services from the very beginning. We have developed a vast network of correspondent banks in Asia and Latin America. As part of our strong international reach, MetroBank is a member of the Society for Worldwide Interbank Financial Telecommunications (S.W.I.F.T.) system, and we are able to provide prompt and accurate assistance with letters of credit and payments around the globe.

    MetroBank is an active participant in the United States Ex-Im Bank, the SBA, and the Texas Department of Commerce export financing programs which help MetroBank to provide pre-export working capital financing, discounting of Bankers Acceptances, confirmation, and refinancing of letters of credit issued by a large number of foreign banks.

    We Speak Your Language

    • Several languages are spoken in the bank.
    • More importantly, the international language of business is well understood at MetroBank.

    We Offer a Complete Range of Services

    • Issuance, Advice, Transfer and Confirmation of documentary letters of credit
    • Negotiation of documents and payments under export documentary letters of credit
    • Issuance of standby letters of credit where a guaranty bond, bid bond, or performance bond is required
    • Documentary collections
    • Wire Transfers
    • Foreign Exchange/Foreign Drafts
    • SBA Financing
    • Import Financing
    • Pre-Export Financing/Ex-Im Banking
    • Bill of Exchange Discount