• SECURITY CENTER
    We know security is paramount to your banking experience. Please contact us with any privacy and security questions or concerns:
    Customer Service Department
    (888) 414-3556
    CustomerCare@metrobank-na.com
    To report a lost or stolen ATM or Visa Check Card after normal business hours, please contact us at (800) 554-8969.
    To report fraudulent activity on your debit card, please report it to our Customer Service Department at (888) 414-3556 during regular business hours.
    SECURITY INFORMATION
    For your convenience, we have compiled important privacy and security information sheets to help you bank online securely:
  • SECURITY

    At MetroBank, N.A., we value the safety and privacy of your personal information. Securing your information is one of our highest priorities. We always ensure to provide you the safest environment for banking. Our Security Center can help you better understand how to protect you and your family from online fraud as well as minimizing your risk against it.
    How We Are Protecting You: