• ONLINE SERVICES
    Online Banking
    Cash Manager Plus
    Deposit@Work
    CUSTOMER SERVICE
     

    We want to ensure quality care with all MetroBank services. Our customer service representatives offer support in English, Chinese, Vietnamese, Korean, and Spanish. Please contact us with any questions:

    Toll-free telephone
    (888) 414-3556
    Telebank 24-hr
    (888) 414-3555
    E-mail
    CustomerCare@MetroBank-NA.com
    Please do not include sensitive information such as account numbers in email.
    Mail
    MetroBank N.A.
    P.O. Box 4760
    Houston, TX 77210-4760
    To report a lost or stolen ATM or Visa Check Card after normal business hours, please contact us at (800) 554-8969.
  • COMMERCIAL BANKING

    COMMERCIAL LOANS

    If your business is planning to:

    • Purchase equipment and machinery
    • Purchase existing real estate for business purposes
    • Expand or renovate existing facilities
    • Obtain working capital
    • Finance inventory
    • Export

    MetroBank has a financial solution for you! Through a wide variety of loan programs, MetroBank works with your business to establish long-term and short-term business lines of credit.

    To download an application form, please click here.   hide

    Conventional Loans
    Simply contact us and our loan officer will visit with you to learn about your business, credit history, repayment ability, and collateral. Your loan application package will be reviewed, and we will give you an answer on your financing request in just 72 hours (in most cases).

    Contact one of our Loan Officers at any MetroBank location for more information or e-mail us at loans@metrobank-na.com.

    Small Business Administration (SBA) Loans
    This government loan program allows you to obtain larger loans and longer repayment terms than most conventional financing. As a SBA Preferred Lender, MetroBank is a leader in SBA financing.

    • Flexible terms range from 5 years to 25 years
    • Streamlined loan documentation and approval process allows you to access your funds quickly
    • Competitive variable rate tied to the Wall Street prime rate

    For more information, contact our SBA Department at (713)776-3876 or e-mail us at SBA@metrobank-na.com.

    Overseas Chinese Credit Guarantee Fund (OCCGF) Loans
    This is a world-wide loan program guaranteed by the Overseas Chinese Credit Guarantee Fund. It extends business lines of credit to overseas Chinese individuals and enterprises on all five continents.

    • Loan documentation requirement similar to conventional bank loans
    • Flexible repayments terms

    For more information, contact our International Business Department at (713)776-3876 or e-mail us at loans@metrobank-na.com.